All of our Quorum data exports are set up to post automatically each night via some form of FTP. When requested, we are able to post via SFTP/FTPS, and we are able to zip the files before sending.

At this time we do not offer "real time" data access. All of our recurring exports are scheduled, and usually post once per day.

No - every rooftop (ex: GM-01) is considered to be a separate legal entity, and therefore will require its own feed. For our purposes, which computer holds that data or which physical location houses that inventory is irrelevant so long as the system identifies multiple stores.

Generally speaking, if you require an additional feed, you will need to fill out an additional form.

If you need a historical report for a feed which has already been authorized, we will require:

1. Written dealership approval, in the form of an e-mail explicitly authorizing the release of historical data. This e-mail must come from a clearly recognizable dealership account (ex: jdoe@dealership.com), not a personal account (ex: ilovecars@gmail.com).
2. Acknowledgment from the billing party that they will be charged a $185 per file fee. This may be combined with the above if the dealership will be billed for the historical.

All ProQuotes feeds incur a charge. All fees will be billed to the dealer unless ProQuotes is notified otherwise at time of setup.

Unless the Third Party Data Request indicates otherwise, all bills will be sent to the dealership. Please note that notification/prearrangement from the vendor is required for ProQuotes to bill the vendor - notification from the dealership that the vendor will pay does not constitute authorization for ProQuotes to bill the vendor.

At this time, as vehicle images are not stored within the Quorum system, ProQuotes does not provide images in Quorum data feeds.

If the dealership has vehicle images stored online in a central location and identified with vehicle information (ex: www.dealership.com/vehicles/STOCKNUMBER.jpg), we could build URLs based on the expected pattern and include those within the feed. This would not account for vehicles with missing or inaccurately-labeled photos, however.

ProQuotes is responsible solely for extracting your data and delivering it to the specified vendor. After that point, the vendor takes over all processing of the data.

Think of us as virtual postal workers: we package your data and deliver it to its intended recipient, but we aren't privy to what they do with your package after delivery, and we don't keep a record of why you asked for the package to be sent.

A setup confirmation e-mail is sent only after programming has been completed, initial files have been delivered, and automated posting (if applicable) has been enabled, unless otherwise specified in the e-mail. At this point, the technician in charge of your case believes that setup has been fully completed, and you are eligible for billing.

Unless we receive confirmation from the vendor that there is a problem with data delivery and they are not receiving files, our services are being provided as contracted, and you will be billed accordingly.

If cancellation occurred after the 15th of the month, you are responsible for the invoiced amount as a final payment.

Billing is generated automatically at the beginning of each month, although processing does not occur until mid-month. If you cancel a feed during the first half of the month, this means that an invoice may already have been generated. Generally, during cancellation our technicians are able to mark this invoice as invalid, however there are exceptions.

If you believe that you have received an invoice in error (or have any questions regarding your bill), please notify our Accounting department, and they will investigate the matter. Our Accounting department may be reached at 1-800-456-5178, opt. 4 or accounting@proquotes.net.

ProQuotes requires written notification to cancel a feed. Any of the following are acceptable:

• Email: An email to data@proquotes.net, explicitly requesting the cancellation of this feed (please include both the dealership name and the vendor name). This e-mail must come from a clearly recognizable dealership account (ex: jdoe@dealership.com), not a personal account (ex: ilovecars@gmail.com).
• Fax: A written request for cancellation, printed on dealership letterhead and faxed to 619-444-8852. Please include the vendor name.
• Certified Mail: A written request for cancellation, printed on dealership letterhead and sent via certified mail. Please include the vendor name.

Please verify that you are not using this feed before requesting cancellation.

ProQuotes is a separate entity from your vendor, and your contract with us is separate from your contract with them. Although vendors sometimes notify us of cancellations, in most cases we are unaware that a cancellation has occurred until a problem occurs with data delivery, which can take months.

The dealership, as the client, is responsible for cancelling any feeds, and should notify ProQuotes directly.